FAQ'S

Frequently Asked Questions

How do I get a user id and password so I can log into the website?
  You must be a current member of the Palm Beach Chapter to be able to login to the website.      
  Once you are a member you will receive a welcome email with a link that will let you set your own username and password for the website.  The email
  may go to your junk email folder so be sure and look for it there. If you cannot find the email, or if it's been deleted, please contact either the chapter
  secretary or the webmaster so the email can be resent.
  If you have any issues with setting up your account on the website, please contact the [email protected] for additional help.

How do I change my password?
    - Login to your account
    - Click the 'My account' link in the navigation bar
    - Click the 'Edit' tab in the page that opens
    - Scroll down and enter the new password in the 'Password' and 'Confirm password' fields
    - Scroll to the bottom of the page and click the 'Save' button

I forgot my password. How do I reset it?
    - Select/click 'Login' from the navbar and on the page that opens, click the 'Request new password' tab
    - Enter your account's username, or the account's email address, then click the 'E-mail new password' button
    - An email will be sent with instructions to reset your password
    - Click the one-time link provided in the email
    - This will take you back to the website. Click on 'Log in'
    - Enter your password
    - Scroll down to the bottom of the page and click the 'Save' button

If my membership expires, can I still login to the Palm Beach Chapter website?
   No. A common reason for not being able to login to the Palm Beach Chapter website is that either your National HOG or Palm Beach Chapter membership
   has expired. You must keep both memberships current to access the members only areas of the Palm Beach Chapter website.
   Please note that you must maintain your national membership to be a member of the local chapter. From page 4 of the HOG Chapter Handbook,
   "An expired National membership automatically terminates local chapter membership and any associated memberships."
   If you believe you are current but are unable to login, please contact [email protected] to help resolve the issue.

What is the HogScan smartphone application?
    It is an application that was created as a way for Road Captains to check members quickly and easily into events. Its main purpose is twofold; less
    paperwork and to verify member's status as current.

Can anyone use the HogScan smartphone application?
    Yes but know that the smartphone app is not a scaled down version of the website. It only shows our event calendar and only three months of the event
     calendar.
    There are some members that use it as a way to RSVP to events rather than logging into the website to RSVP.
    You must first activate your account on the website in order to use the smartphone application.
    To download and install the app to your smartphone, Android users go to the Play Store, iPhone users go to the App Store...search for 'hogscan') There is
    a onetime fee of $0.99 for the app.
    Once installed, you must first scroll down and select PALM BEACH CHAPTER from the list of chapters so that you'll be able to login. Your login credentials
    are the same as those on the website.

How do I RSVP to events and activities?
    There are two easy ways for you to RSVP...choose one or the other
      Through the website
       - Login to the website with your username and password
       - Click "Calendar" in the navbar to navigate to the calendar (the calendar for the current month will open)
       - Click on the event/activity you want to RSVP to
       - When the page opens click on the "RSVP to this event" button. Button wording will change to "unRSVP to this event" indicating success.
      Through the smartphone application
       - Login to the app using the same credentials (username & password) that you use to login to the website
       - Tap the CALENDAR icon along the bottom row to open the calendar
       - Tap the event/activity you want to RSVP to
       - Tap the 'thumbs up' icon in the upper right to RSVP (the background of the icon will go from white to orange indicating success) 

What is RSVP and why do we have it?
    RSVP (répondez s'il vous plaît) is a fancy French way of saying 'Please respond'. We use it on our calendar as a way for members to say they will be attending an event (meeting, ride, or activity). When you RSVP to an event you help the coordinator(s) of that event with planning. For instance,
    How many RC's needed so there are plenty of Middle Sweeps for the safety of everyone.
    A destination restaurant may need an accurate headcount to be able to set-up and accommodate the group.
    A catered party may need an accurate headcount to ensure there is enough food for the group.
    When you RSVP to events it speeds up the check-in process.

How do I get the chapter calendar on my iPhone / Android smartphone?
   There are step-by-step instructions for syncing your smartphone under the calendar tab on this website. The instructions for iPhone and Android are different so be
   sure to use the one specific to your device.
   Some people download and use the Google calendar on their iPhone rather than the default calendar. In this case, you will need to follow the
   instructions in the Android section to sync the calendars.

What is Ladies of Harley?
    Ladies of Harley® (LOH) is a group of women within the Palm Beach Chapter who meet regularly and have rides. You do not have to ride your own motorcycle to participate in LOH. Women who ride as a passenger are welcome at any and all LOH events. Additional information can be found on the Ladies of Harley page.

What is HOGs & Pipes?
    HOG’s & Pipes is the name of the Palm Beach Chapter newsletter. It is distributed each month and can be found on this website after logging in. All members
    are welcome to submit articles, information, to [email protected]

What happens at the Monthly Chapter Meeting?
    This meeting occurs on the second Wednesday of each month at Palm Beach Harley-Davidson at 7:00pm.
    No ride is associated with the meeting. Each of the Primary Officers, the Activities Director and the Safety Officer give monthly updates.
    The dealership provides dinner and updates on their planned activities and there may be a guest speaker. The meeting normally lasts one hour.

What happens at the Planning Meeting?
    The purpose of this meeting is to identify activities (including group rides) for the year. The results of the meeting will become our annual calendar.  This meeting is scheduled once a year.      The location and time vary, so check the calendar. All members are welcome at the planning meeting.
 

What is a breakfast / lunch ride?

 The ride leader specifies whether a ride is for breakfast or lunch and the departure time. Lunch rides generally leave at 9:00am or later while breakfast rides generally leave before 8:30am.   The distance for breakfast and lunch rides ranges from a few miles to as much as 100 miles.

What is a dinner ride?
    Dinner usually leaves from the dealership at 6:00pm. Details of the ride, including departure time, will be on the chapter Event Calendar. These rides are typically short in duration – usually less than an hour.

What happens after breakfast, lunch, or dinner?
    Our rides take different routes to our restaurant destination. Afterwards, some different roads back while riders will start peeling off.

Will we stop for gas?
    You should arrive at the dealership with a full tank of gas. The ride leader will plan the ride with the assumption that you have a full tank when we leave
    the dealership. The ride leader will generally schedule a rest/fuel stop for rides of 100 miles or more.

Are there stops along the way on these rides?
    Stopping is at the discretion of the ride leader. You will find most ride leaders will stop hourly for a break at a gas station. However, that’s not a firm
    requirement.

Can I bring a friend on a breakfast, lunch, or dinner or destination ride?
    Sure, but due to HOG (Harley Owners Group) guidelines, your friend will need to sign a waiver before the ride leaves the dealership.

Can I bring my kids on a breakfast, lunch, or dinner ride?
    Yes, but again, non-members must sign a waiver. If the child is under 18, a parent or guardian must sign the waiver for the child. In addition, children 12-17
    will be required to sign their own waiver.

What’s with all this legal stuff?
    Palm Beach Chapter is bound to follow national HOG® guidelines. The waivers we sign are mandated by National HOG® for the protection of the Palm Beach Chapter
    and the officers. The waivers only apply to people who are not Palm Beach Chapter members.

What is the Palm Beach Chapter alcohol policy?
    It’s just a policy that makes sense. There is to be no alcohol prior to, or en route to, our destination. Once the ride is declared officially over, you may drink
    if you wish. Of course, you should always drink responsibly, and remember you are not in a car. Motorcycles and alcohol are a very dangerous mix.

How do I get to know people?

    Just pick an event and show up. A breakfast, lunch, or dinner ride is a great opportunity to meet people. Ensure the ride leader knows this is your first
    event. Any number of people can show up for a ride, generally 10-20 people. Usually, we sit together as one big group so there is ample opportunity to meet
    fellow members.

I haven’t ridden with a group before, so what should I do?
    Don’t let your lack of group riding experience keep you at home. Pick a regularly scheduled event like breakfast, lunch, or dinner ride and go. Let the
    Road Captain know that this is your first event, and you are not sure what to do. The Road Captains are there to help. New members ride near the front of the group. The pace is generally more even at the front of the group, and you are less likely to experience anxiety if the group becomes separated.

We recommend that you attend one or our quarterly new member orientation classes . Please check our calendar for the dates.

Well, I really haven’t ridden much at all so can I still ride with the group?
    If you are a beginner, we suggest you team up with one of our Road Captains or our Safety Officer to determine when and how to begin riding with the
    group. Our goal is to get you riding with the group as soon as you safely and comfortably are able. 

We recommend that you attend one of our quarterly new member orientation classes. Please check the calendar for the dates.

What is a poker run?
    A poker run is a motorcycle ride usually for a charity or fund raiser. It can be run a few different ways, but the basics are the same. There are five
    stops and at each stop you draw from a standard deck of cards. Best hand wins. The first and last stops are often at the same location, while the other
    three will make up an interesting route for a motorcycle ride.

What is a Rally?
    A rally is a planned gathering of motorcyclists for a weekend or a week at some pre-determined location. There are HOG rallies, state rallies, national
    rallies, and regional dealership associations’ rallies. These rallies are designed to allow you to ride with a group of friends to an interesting destination
    where you will often find good roads, good food, interesting things to buy and other motorcyclists who share your interest.

How far in advance do I have to plan if I want to attend a rally?
    You should get hotel reservations ~6 months in advance of most rallies. Very big rallies, like Daytona, Sturgis, or Harley’s anniversary, may require
    planning in advance of one year.